Skip to main content
Flux Forward
EN NL

Support

Help with Flux Forward.

Support is included with every account. Get help with the App, your account or something that is not working.

Part of the free core product. No extra support fee.

See what support covers

Included support

What we can help with.

Using the App

Help with the Activation Scan, your dashboard, next steps, opportunities, saved roles and Fluxy.

Your account

Account access and deletion, and questions about billing, cancellation or withdrawal.

Something is unclear

Report broken or missing features, ask about the information in the product, or find the public source behind it.

For general questions, you can also ask Fluxy.

A clear distinction

Product support. Personal mentoring.

Product support is included with your account and is not sold by the hour or as a session. Individual mentoring is a separate paid service for focused conversations about your next step.

Explore individual mentoring

What product support does not include

  • Assessing your eligibility for a permit, scheme, route or role.
  • Reviewing your CV, documents, contract, application or correspondence.
  • Choosing for you or writing a personal plan or recommendations.
  • Research or written work on behalf of an individual or organisation.

Product support is not legal, immigration, tax, financial, medical, therapeutic or recruitment advice. Mentoring does not replace qualified professional advice either.

The right source

Need practical information?

We can explain general information and point you to the relevant source. Decisions about your individual case belong with the responsible authority or a qualified professional.

Practical steps in the Netherlands

For everyday newcomer questions, use the guides and official-source links on HowToIn.nl.

Visit HowToIn.nl

Independent professionals

Our directory lists independent services. Flux Forward does not assess, endorse or guarantee their services or results.

Browse the directory
Official sources

For local registration questions, contact your municipality.

For organisations

Supporting international talent?

Activation Workshops help universities and employers explore where internationals get stuck. They are separate from product support, with scope agreed for each enquiry and no standard public price.

Discuss a workshop